KB19

Service

As a professional lithium ion battery solution provider, Lithium Storage's service goes through the entire process of sales.


Before-sale Service

Provide the most suitable product solution and proposal to customers according to the project's application requirements from customers.

Respond to any questions from customers about products, technology, application, and solutions.

 

Sales Service

Sign the technical agreement to the required products and clarify all details on it.

Report the delivery status to customers regularly and deliver on time.

Offer testing reports of products to the finished products for customers' confirmation.

Transport goods for customers if it is needed.

 

After-sales Service

Offer the Battery User Manual.

Respond to the questions from customers within 24 hours.

Solve the issues or answer questions from customers via video, phone, email and remote assistance.

Support the on-site installment, commissioning and training service.

 

Consultant

Based on the abundant experience in the lithium ion battery industry, it is available to provide the professional industry consultant and investigation.


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