FAQ

We can support the multiple payment terms depending on the convenience of both sides, and payment terms can be wire transfer, letter of Credit, SinoSure and other types of insurance or platform etc. please contact our sales for consultant.

We can provide various deliveries depending on your need, such as FOB, CIF, and DDU etc, and we also support customers to pick up standard products or constant orders' goods from our UK branch. Please contact with our sales about the delivery terms you prefer.

The delivery period will depend on our production plan, stock qty. and type of products. Generally, the delivery period of cells with welding terminals is around 10working days after deposit, while we have the cells in stock. The delivery period of cells with other type of terminals and standard modules is around 1month after deposit. The delivery period of battery systems and customized products is around 60days after deposit. Please contact with our sales for specified products.

We provide a guarantee for a manufacturing fault of 36 months for most goods from the date of delivery. If you want extend this warranty period, please contact our sales for consultant.